As Reception and Membership Manager, you will be responsible for leading a small team of Reception and Membership Coordinators to ensure that our members have the best possible service whilst with us. A vital front of house role, reception is the first point of contact for Youth Zone members (children and young people aged 8-19 years, up to 25 for those with additional needs) and any other visitors and guests to the Youth Zone.
You will be the lead for our reception desk providing a highly professional welcome and customer-focused service, with focus on visitors, deliveries and room bookings. You will be positive about young people and will ensure that the Youth Zone functions to its maximum potential.
We review applications on a rolling basis and reserve the right to close the role at any time.
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